Website Collection Notice

Information about the non-clinical appointment enquiry form on this website.

What this form collects

The website appointment-enquiry form collects your name, phone number, optional email address, whether you are a new or existing patient, a preferred appointment time and an optional non-clinical note. This information is collected directly from you so reception can respond to your request for an appointment.

Do not use this form for health information

Please do not include symptoms, diagnoses, medication, injuries, treatment history or other sensitive clinical information in the appointment-enquiry form. It is not a clinical intake form and cannot confirm an appointment. For help with an urgent booking, call reception or use the online booking link.

How the enquiry is handled

When the website accepts an enquiry, it is stored in the clinic website’s restricted administration area so the clinic owner can retrieve it. The website confirmation means the enquiry was accepted by the server; it is not a confirmation that an email has been delivered or that an appointment has been made. This website does not currently send a clinical intake form automatically.

Questions, access or correction

For a question about information submitted through this form, or to request access to or correction of an enquiry, contact Alive Chiropractic and quote your enquiry reference if you have one. This notice describes the website enquiry form only. Broader clinical record handling, retention and consent arrangements should be discussed with the clinic directly.